Delivering exceptional outcomes and creating impact by driving positive and enduring change
Sustainability
Our sustainable impact doesn’t stop at client work. We believe in leading by example, so we embed a deep commitment to social and environmental standards in everything we do.
Sustainability isn’t something we just talk to others about. Carbon neutral since 2010 and ranked as one of the best companies to work with in Port Moresby, Culture Shock strives every day to reduce our environmental footprint, enhance employee well-being, practice the highest levels of ethics and procure supplies and services sustainably.
Materiality Assessment
We conduct a thorough process to identify the topics most material to Culture Shock’s ESG disclosures, refreshed annually. Using feedback from our listed stakeholders below and benchmarking against other companies in our industry, we shortlisted the topics which are relevant to Culture Shock as a professional services firm. Off that shortlist, topics were prioritised by senior leadership and ESG experts within the company based on impact on our business and impact on our stakeholders. While all listed topics are of importance to Culture Shock and are monitored routinely, we have shortlisted the seven below as most material to our operations.
Our Stakeholders
We believe that the most challenging sustainability issues can’t be fixed alone, which is why we collaborate closely with our stakeholders. We engage regularly with the following internal and external stakeholder groups, all of which have been selected based on both the degree of impact our company has on the stakeholder group as well as the degree to which the stakeholder group impacts our company.
Workforce
Our company is made up of extraordinarily talented individuals who share a passion for achieving the very best in everything they do. We also consider future talent a key stakeholder that would augment our current employees. Both current employees and future talent are integral to our ability to deliver high-quality services to our clients
We continuously communicate with our employees through events, emails, newsletters, and solicit their feedback through local and regional surveys; events; and formal/informal meetings. We gather inputs from prospective hires through campus interactions, placement talks, internships and seminars.
Clients
Our clients are the reason why we exist. We partner closely with them to inform their strategic decision making.
We develop our understanding of clients’ values and priorities through channels such as client meetings, site visits, virtual and in-person events, requests for proposals (RFPs) and surveys. We strive to keep open channels of communication with all of our past, present and prospective clients regarding Culture Shock policies.
Suppliers
Our suppliers help us achieve our objectives through the provision of goods and services.
Our supplier code of conduct communicates the expectations we have for our suppliers, including their ESG activities. We continuously engage with our suppliers through formal meetings and surveys to understand the impact of our policies and supplier priorities.
Ecosystem Partners
We work closely with an external network of experts and partner companies to deliver projects to our clients.
We engage with these ecosystem partners through formal and 1:1 meetings.
Communities
Our company contributes to communities around the globe, through our business decisions, volunteer activities, and fundraising efforts.
Our understanding of our communities is shaped by our engagement with non-profits around the globe, that are positioned closely to our communities and their needs. We engage these NFPs through provision of professional services, meetings and events, site visits, and surveys. We also reach the broader community through press releases, social media, and media engagement.
Leadership
Our firm leadership sets strategic priorities for the firm and represents the interests of the partnership.
The leadership team provides input on our ESG commitments through regular updates and partner meetings, and is specifically surveyed as part of our materiality assessment.
Civil Society
Beyond our immediate communities, we acknowledge our responsibility to act as an ethical corporate citizen of the world at large.
We use widely accepted ESG standards (EcoVadis, UN Global Compact, and the WEF stakeholder capitalism metrics) as our guide to ensure our policies incorporate the interests of civil society.
Planet
Sustainability is central to our firm strategy; our business depends on a sustainable future.
We take into consideration long term implications of our operations in terms of global warming impact, biodiversity, and deforestation, and strive every day to reduce our environmental footprint.